Who knows what effect any of our journals may have had on this whole mess with Armand.
Any other company that treated its customers with the same reckless disregard for service would be out of business.
Has AOL become so powerful that challenging its practices is just an exercise in futility. For me it was.
For Armand, it wasn't.
I don't think most journalers have
an appreciation for what he has done to knock down a huge barrier
intended to keep members from confronting the zero tolerance policies
they have in place. TOS causes the most outrage when you know you
haven't done anything. When they refuse to tell you anything. When
there is no opportunity to know what the evidence is. And when
there is no challenge to the accuser.
This wasn't just the Berlin Wall that Armand took down. It was the Great Wall of Indifference.
We need a group of journalers --
not attached to Scalzi, with all due respect -- to make recommendations
to AOL for making our experience as good as it can be. To investigate TOS
Remember how we wanted to have
ratings for our journals? M for mature to protect sensitive readers?
AOL could help with techs who specialize in Journal problems. Who speak
English as their first language. And who are aware that there is,
in fact, a HUGE journaling community at AOL.
None of this will happen, because
AOL makes so much money treating people however they want, that
nothing's going to change until we figure out a way to hurt them in
Anybody want to buy the place?